Certified Clinical Medical Assistant Professional

The Clinical Medical Assistant Professional program is designed to prepare students to function as professionals in multiple healthcare settings. Medical Assistants with a clinical background perform various clinical tasks including assisting with the administration of medications and with minor procedures, performing an EKG electrocardiogram, obtaining laboratory specimens for testing, educating patients, and phlebotomy. Job opportunities are prevalent with physician’s offices, clinics, chiropractor’s offices, hospitals and outpatient facilities. This program, offered by our accredited school partners, also includes the voucher to pursue the National Healthcareer Associations (NHA) Certified Clinical Medical Assistant, Certified EKG Technician, and Certified Phlebotomy Technician Exams. **Note: the Phlebotomy and EKG exams have specific hands on requirements before candidates are able to sit for the certification. Please visit nhanow.com for more eligibility information** Program also includes an optional clinical externship at a local healthcare provider! Additional fees may apply for a background check, drug test and other externship site testing requirements. Fees will be paid by the student at the time of placement in the optional externship. The purpose of the Clinical Medical Assistant Professional program is to prepare students to assist physicians and nurses by performing functions related to the clinical aspects of a medical office, included but not limited to phlebotomy and EKG duties. This program covers the following key areas and topics: Process and procedures for collecting blood specimens for laboratory analysis All aspects of blood collection and related procedures The order of draw Universal precautions Skills to perform venipunctures completely and safely Terminology and related anatomy and physiology Clinical responsibilities of the medical office – assisting the physician with patient related care Preparing patients for examination and treatment, routine procedures and diagnostic testing HIPAA, patient confidentiality, legal aspects of healthcare and regulatory patient care issues Recording and taking of vital signs, blood pressure, and other patient care items related to the physician office visit Review and administration of medications, allergies and other pharmacology related items Laboratory procedures, phlebotomy and the proper techniques required to collect specimens for laboratory analysis Cardiology and the proper placement of leads when taking a 12 lead EKG Detailed anatomy and physiology of the heart Medical disease processes and terminology Medical ethics and legal aspects of patient contact Electrocardiography and echocardiography An introduction to the components, function, and proper use of the EKG machine The normal anatomy of the chest wall for proper lead placement 12-lead placement and other practices

Module 1: Healthcare Fundamentals • The History of Healthcare • Healthcare Etiquette • Professional Situations and Applications Module 2: Communication in Healthcare • Healthcare Teams • Team Success • Champions Module 3: Medical Documentation and Record Keeping: HIPAA • Use and Disclosure • Real Life Scenarios • HIPAA Laws, Policies, and Requirements Module 4: OSHA Infection Control Compliance • Introduction to Infection Control • Personal Protection • Protection of the Office Environment • Instruments, Specialized Equipment & Laboratory Specimens • Infectious Patients & Healthcare Workers • Waste Management Plan • Chemical Disinfection • Heat Sterilization • Exposure Control • General Safety Standards • Employee Training • OSHA'S Required Records Module 5: Medical Terminology • Word Structure • Prefix, Root Word, and Suffix • Organization of the Body • Diagnostic Testing and Radiology Module 6: Anatomy & Physiology • Anatomy and Physiology Basics • Musculoskeletal, Integumentary, and Respiratory Systems • Digestive, Reproductive, and Urinary Systems • Blood and the Cardiovascular System • Lymphatic, Immune, and Endocrine Systems • Nervous and Sensory Systems Module 7: Administrative Responsibilities • The Health Record • Reception and Daily Operations Module 8: Billing and Reimbursement • Billing and Reimbursement • Health Insurance Basics • Claims • Accounts, Collections, and Banking Module 9: Basic Clinical Procedures • Vital Signs • Physical Examination • Assisting with Minor Surgery Module 10: Advanced Clinical Procedures • Patient Coaching with Health Promotion • Patient Coaching with Nutrition • Pharmacology Basics • Administering Medication • Cardiopulmonary Procedures • Medical Emergencies Module 11: Cardiovascular System • Heart Structure • Blood Flow • Heart's Conduction System • EKG Terminology • EKG Waves and Segments • EKG Intervals Module 12: EKG Supplies and Equipment • Thermal EKG Paper • Electrodes • Electrocardiograph Settings and Calibration • Biopolar Leads • Augmented Leads • Chest Leads Module 13: EKG Procedure • Patient Prep • Applying Electrodes and Lead Wires • Running the EKG Tracing • Troubleshooting Artifact • Evaluating an EKG Tracing • Identifying an Abnormal Rhythm • Finishing the EKG Module 14: EKG Testing • Exercise Stress Test • Nuclear Stress Test • Holter Monitor • Cardiac Event Recorder • Implantable Loop Recorder • Transtelephonic Monitoring • Portable Handheld EKG Monitors Module 15: Venipuncture Equipment and Safety • Personal Protective Equipment • Tourniquets • Antiseptics • Evacuated Collection Tubes • Post-exposure Needle stick Follow-Up Module 16: Venipuncture • Patient Prep • Preparing Venipuncture • Performing Venipuncture • Completing Venipuncture • Complications with Venipuncture Module 17: Capillary Puncture • Equipment • Site Selection • Patient Prep • Collecting the Specimen Module 18: Specimen Handling • Chain of Custody • Capillary Puncture Specimen Handling Clinical Medical Assistant: Live Simulation Scenario 1 Perform an EKG • Patient Interaction • Proper Procedure • Accurate Lead Placement • Decision Making Clinical Medical Assistant: Live Simulation Scenario 2 Clean and Disinfect Wound • Patient History and Information • Correct Process • Supplies • Procedure • Clean Up and Disposal Clinical Medical Assistant: Live Simulation Scenario 3 Collect Vitals and Blood Sample • Patient History • Correct Vitals • Physician Notes • Supplies • Clean up and Disposal Clinical Medical Assistant: Live Simulation Scenario 4 Patient Interaction and Preparation • Patient History and Information • Correct Vitals • Perform EKG • Patient Preparation

All required reference materials are provided with this program. Technical requirements: Internet Connection • Broadband or High-Speed (DSL, Cable, Wireless) Hardware Requirements • Processor - 2GHz Processor or Higher • Memory - 1 GB RAM Minimum Recommended Software Requirements • Operating Systems - Windows 7, 8 or 10; Mac OS x 10 or higher • Microsoft Office 2007, 2010 or 2013 or a Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx) • Internet Browsers - Google Chrome is highly recommended • Cookies MUST be enabled • Pop-ups MUST be allowed (Pop-up Blocker disabled) • Adobe PDF Reader

Included with this program, students receive exam vouchers for the following national certifications from National Healthcareer Association's (NHA) Certified Clinical Medical Assistant (CCMA) national certification exam Certified Phlebotomy Technician (CPT) certification exam Certified EKG Technician (CET) certification exam. **Note: the Phlebotomy and EKG exams have specific hands on requirements before candidates are able to sit for the certification. Please visit nhanow.com for more eligibility information** This program includes national certifications, for state specific information regarding the licensing requirements in your state please visit your states regulatory board.

This course provides students with qualified support professionals to guide them through their learning experience. The student support team is available to answer any questions a learner may have including questions on course content, course material, certifications, and registration or enrollment questions. Support advisers also monitor the progress of learners to ensure training retention and program advancement.